The built-in Printer Troubleshooter in Windows 10 can help diagnose and resolve common printing issues. Here's how to access and use the Printer Troubleshooter:
- Click the Windows Start button and type "Control Panel" in the search box. Click on the Control Panel app to open it.
- In the Control Panel, change the view to either "Large icons" or "Small icons," then click on "Troubleshooting."
- Click on "View all" in the left pane to see a list of available troubleshooters.
- Locate and click on "Printer" in the list.
- The Printer Troubleshooter window will appear. Click "Next" to start the troubleshooting process.
- The troubleshooter will now scan for potential issues with your printer. If any problems are detected, it will offer suggested fixes. Follow the on-screen instructions to apply the recommended solutions.
- Once the troubleshooter has finished, restart your computer and check whether the printer issue has been resolved.
If the built-in Printer Troubleshooter does not resolve the problem, you can try additional troubleshooting steps, such as:
- Checking printer connections (USB, wireless, or network).
- Ensuring the printer is turned on and has sufficient ink or toner.
- Verifying that the correct printer is set as the default in Windows.
- Updating your printer drivers from the manufacturer's website.
- Removing and re-adding the printer in Windows.
- Checking for Windows updates and applying any available updates.